Disclaimer

Peppy Gold provides informational, consultation and transaction-support services relating to physical gold, silver, diamonds and jewellery. Depending on the service requested, this may include buying, selling and exchange guidance; pricing and charge comparisons; valuation assistance; jewellery bill explanations; purity and hallmarking guidance; custom jewellery consultation; and introductions to participating jewellers or service providers.

The precise services available may vary by location, partner availability and the specific terms agreed with the customer.

Peppy Gold's physical jewellery and precious-metal consultation services are not intended to constitute investment advice, financial planning, portfolio management or recommendations concerning securities, mutual funds, ETFs, bonds, derivatives or other financial products.

Peppy Gold does not predict future market prices and does not guarantee returns, profits, appreciation, resale value or savings. Customers should not treat general market information as a prediction or a recommendation to buy or sell a financial product.

Any market rates, quotations, estimates, valuations or comparisons provided by Peppy Gold are indicative unless expressly confirmed in writing by the relevant transaction provider. Prices may change with market movements, purity, weight, location, product specifications, transaction timing and other applicable factors.

The final amount may include metal value, making or craftsmanship charges, wastage/value addition, stone or diamond value, taxes, deductions and other applicable charges. Customers should check the final quotation and invoice before confirming a transaction.

Peppy Gold may introduce or coordinate with jewellers, manufacturers, bullion dealers, laboratories and other service providers. Unless expressly stated in a written agreement, Peppy Gold is not necessarily the seller, buyer, manufacturer, laboratory, certifying authority or owner of a product offered by a third party.

The relevant seller or service provider is responsible for its own products, final quotations, invoices, delivery, warranties, returns, refunds and transaction terms. Customers should identify the actual contracting party and review its terms before proceeding.

Peppy Gold may explain or help customers review available purity markings, BIS hallmark/HUID details and diamond-certificate information. Unless explicitly stated, this assistance is not a laboratory test or certification performed by Peppy Gold. Customers should verify relevant details through the applicable issuing authority, laboratory or authorised verification channel.

Any selling, buyback or exchange estimate is not a guaranteed offer unless the relevant buyer or jeweller confirms it in writing. Final value may depend on weight, purity, product condition, stones, testing results, applicable deductions and the transaction provider's policy.

Peppy Gold may have commercial, referral, commission or service-fee arrangements with participating partners. Relevant relationships and customer-facing fees will be disclosed as applicable. Customers should confirm whether a separate consultation or coordination fee applies before proceeding.

Peppy Gold does not guarantee that a customer will obtain the lowest market price, maximum resale value, a particular saving, a specific exchange value or a particular transaction outcome. The purpose of the service is to help customers understand available information, charges and options before deciding.

Customers are responsible for reviewing product specifications, purity details, certificates, quotations, invoices, applicable charges and the final transaction terms before making a purchase, sale or exchange decision. Nothing in this disclaimer removes any mandatory consumer right or legal protection.

Our website may link to third-party websites or services. Peppy Gold does not control their content, availability or privacy practices. Review the relevant third party's terms and privacy policy before using its services.

For questions regarding this disclaimer, please contact us: