Privacy Policy

Effective Date: 30th April 2025

Peppy Gold Technologies Pvt. Ltd. (“Peppy Gold”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile applications and services.

1. Information We Collect

a. Personal Information:

• Full Name
• Contact Number
• Email Address

b. Financial Information:

• Transaction history
• Investment preferences

c. Device & Technical Information:

• IP Address
• Device type and operating system
• App version
• Location data (if permitted)
• Usage and interaction logs

d. Optional Information (if provided by you):

• Feedback and support queries
• Profile photo

2. How We Use Your Information

We collect and use your data to:

• Register and verify your account
• Facilitate gold investments, purchases, and schemes
• Connect you with verified jewellers and service partners
• Provide personalized offers and recommendations
• Deliver customer support and important service updates
• Improve app performance, security, and user experience
• Comply with legal and regulatory obligations

3. When We Share Your Information

We may share your information:

• With verified jewellers and financial institutions to fulfill services
• With government authorities as required by law
• With trusted service providers (e.g., KYC, hosting, analytics) under confidentiality agreements
• During corporate restructuring or acquisition, with appropriate user notifications

4. Data Storage and Security

• We use industry-standard encryption and security measures (e.g., SSL, bank-grade encryption).
• Data is stored on secure servers compliant with ISO/IEC 27001 standards.
• Access to your data is strictly controlled and regularly audited.

5. Cookies and Tracking Technologies

• We use cookies, pixels, and similar technologies to improve app functionality, analyze usage, and serve relevant offers.
• You may control cookie preferences through your device or browser settings.

6. Your Rights

• Access and review your personal information
• Request correction of inaccurate data
• Withdraw consent (subject to essential service limitations)
• Request data deletion or portability
• File grievances related to data handling

📩 Contact for Data Rights Requests: support@peppygold.com

7. Children's Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect data from minors.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via app notifications or email.

9. Contact Information

Peppy Gold Technologies Pvt. Ltd.

📧 Email: support@peppygold.com

📞 Phone: +91 9600 989872

🌐 Website: www.peppygold.com