Cancellation and Refund Policy

 

As Peppy Gold facilitates direct transactions between users and jewellers, cancellation or refund policies are governed by the respective jeweller’s terms.

Process:

 

• • Customers must raise any refund or cancellation requests directly with the vendor.

 

• • Peppy Gold will assist in dispute resolution where possible.

 

• • Our goal is always a fair and balanced outcome for both sides.

 

We advise reading the jeweller’s refund/cancellation policy before purchasing or subscribing to any scheme.