Privacy Policy
Effective Date: 30th April 2025

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1. Information We Collect

a. Personal Information:

• Full Name
• Contact Number
• Email Address

b. Financial Information:

• Transaction history
• Investment preferences

c. Device & Technical Information:

• IP address
• Device type and OS
• App version
• Location data (if permitted)
• Usage and interaction logs

d. Optional:
(Details not provided)

2. How We Use Your Information

• Register and verify your account
• Facilitate gold investments, purchases, and loans
• Connect with trusted jewellers and service partners
• Offer personalized offers and product recommendations
• Provide customer support and updates
• Improve our platform’s security and user experience
• Comply with legal and regulatory obligations

3. When We Share Your Information

• With verified jewellers and financial institutions (for fulfilling transactions)
• With government or regulatory bodies (as per legal requirements)
• With service providers (e.g., KYC vendors, hosting, analytics tools) under strict confidentiality
• During corporate restructuring or acquisition, in which case users will be notified

4. Data Storage and Security

• All sensitive information is stored in encrypted form using bank-grade security
• Our servers are hosted in highly secure data centers compliant with ISO/IEC 27001
• Data is regularly backed up and access is controlled via strict authentication protocols

5. Cookies and Tracking

• We use cookies and tracking pixels to enhance user experience, understand user behavior, and deliver relevant advertisements
• You can manage cookie preferences through your browser settings

6. User Rights

• Access and review your personal data
• Request correction
• Withdraw consent for data use (subject to platform limitations)
• Raise grievances or request data portability

Please contact us at support@peppygold.com for any of the above.

7. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal data from minors.

8. Quality Assurance

We may update this Privacy Policy occasionally. We will notify you of material changes via email or app notifications.

9. Contact Us

Peppy Gold Technologies Pvt. Ltd.
Email: support@peppygold.com
Phone: +91 9600 989872
Website: www.peppygold.com